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CRE Finance World Winter 2016

60

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Servicers Forum Update

he Servicers Forum is the largest of CREFC’s Forums and

also one of the most active. Our membership of over 700

represent the roles of Master Servicer, Special Servicer,

Rating Agency, Trustee, Certificate Administrator, Operating

Advisor, Data Provider, and other service providers. With

the changing regulatory environment coming in 2016, including

Regulation AB II and risk retention; the maturities and paydowns

of legacy CMBS pools; and the increased new issuance volume,

this Forum has looked both backwards and forwards to set industry

standards and best practices for the CMBS market. All the while, the

Servicers Forum continues to look for ways to provide educational

programming to its members in the way of After-Work seminars,

fly-in working sessions, and other roundtable events. More events

are being planned for 2016 and will hit markets across the

country that are home to Servicers and those who support the

Servicing community.

The Servicers’ IRP Committee continues to be the leading and

dominant force in our industry for guiding discussion on, and

implementing, industry standards and best practices. The regulators

have acknowledged the Investor Reporting Package adopted by

the industry is a comprehensive and valuable product for investors

and is a prototype for other ABS. The Servicers Forum is also one

of the first to create the model of industry best practices, a useful

tool that not only gives Servicers clear direction but can also

educate other CREFC members and Forums on those important

issues facing our industry. As the CMBS industry evolves, new

players join, the regulatory environment drives business models,

and market forces drive overall change, the role of the CMBS

Servicer, especially with regard to communication, timing, and

transparency to investors, will become even more critical.

Below is a summary of the Servicer Forum initiatives for 2015-2016.

Reg AB II Schedule AL Working Group

In order to ensure a standardized industry approach to implementation

of the new asset-level disclosure and reporting requirements in

Reg AB II, which was finalized August 27, 2014, CREFC created a

Schedule AL Working Group to conduct a line by line comparison

of the SEC’s required asset-level data points to the CREFC IRP

and Annex A to determine which fields are new or similar, and

how to report such information going forward in the most efficient

and useful manner. The subject reports must be finalized and fully

functional by October 28, 2016.

Investor Reporting Package (IRP) v 8.0

Since initially rolled out in 1997, the IRP has become a leading

example of transparent, standardized bond, loan and property level

reporting that benefits all CMBS investors and market participants.

The package is a living document that adapts to changing industry,

regulatory and business practices. The current version of the IRP

is v 7.2, which was made effective in October 2015 to deal with

delinquent loan reporting. The last major revision to the package

(v 7.0) was adopted in October 2013, and it was decided in 2015

that an update was warranted. Therefore, the IRP committee

worked to solicit feedback from all constituents on what needed to

be changed and updated; various working sessions were held, and

a change matrix was ultimately formulated. Several subcommittees

were formed, tasked to create reports and clarify definitions that

would effect the agreed upon changes and additions to the IRP.

The new version (v 8.0) will be adopted in January 2016 with

scheduled implementation in September 2016.

Standardization of Requirements for Borrower Consent

Requests — Performing CMBS Loans

This committee was set up to standardize certain underwriting,

closing and legal guidelines with respect to Borrower consent

requests for CMBS performing loans; including assumptions/

transfers of interest, easements, partial releases, lease consents

and other routine servicing matters. The purpose of the endeavor is

to create a more efficient and positive experience for the borrowing

community as it relates to post-securitization consent matters.

The committee has created a template for an initial legal checklist

identifying documents and deliverables (e.g., whether title updates/

endorsements will be required, what opinions will be required, what

PSA notices are to be sent, etc…) required from each stakeholder,

for each type of transaction, for which the servicer processing the

request can distribute to its counsel.

Winding Down CMBS Trusts

According to Morningstar research, it is expected $80 billion of CMBS

loans will mature in 2016 and over $100 billion are set to mature in

2017. While this volume obviously increases pressure on servicers

to manage the substantial increase in payoff requests and deal with

transfers to special servicing for those loans not able to payoff, it

also has another, less obvious consequence; the rapid wind down

of the legacy CMBS Trusts. With the termination of these Trusts,

via natural expiration or “clean-up calls”, the burden of ensuring the

final accounting and resolution of lingering servicing matters are

handled timely falls to the Servicers. Unfortunately, the legacy pooling

and servicing agreements do not give guidance on how Servicers

and Trustees are to handle things such as trailing expenses or

ongoing litigation once the last loan in the Trust pays off. Therefore,

CREFC’s Servicers Forum has created a task force to research

and develop a best practices document to address this important

and potentially problematic issue. Paramount is to develop lines of

early communication between all the parties involved (Master Servicer,

Special Servicers and Trustees), then to develop a standardized

checklist of matters that must be addressed by the Servicing

community during the wind down process. The committee will also

use this best practices document as a way to educate the industry

on the practical implications of a CMBS Trust terminating.

Lindsey Wright

Senior Managing Director,

Portfolio Oversight

C-III Asset Management

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