CRE Finance World Winter 2016
60
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Servicers Forum Update
he Servicers Forum is the largest of CREFC’s Forums and
also one of the most active. Our membership of over 700
represent the roles of Master Servicer, Special Servicer,
Rating Agency, Trustee, Certificate Administrator, Operating
Advisor, Data Provider, and other service providers. With
the changing regulatory environment coming in 2016, including
Regulation AB II and risk retention; the maturities and paydowns
of legacy CMBS pools; and the increased new issuance volume,
this Forum has looked both backwards and forwards to set industry
standards and best practices for the CMBS market. All the while, the
Servicers Forum continues to look for ways to provide educational
programming to its members in the way of After-Work seminars,
fly-in working sessions, and other roundtable events. More events
are being planned for 2016 and will hit markets across the
country that are home to Servicers and those who support the
Servicing community.
The Servicers’ IRP Committee continues to be the leading and
dominant force in our industry for guiding discussion on, and
implementing, industry standards and best practices. The regulators
have acknowledged the Investor Reporting Package adopted by
the industry is a comprehensive and valuable product for investors
and is a prototype for other ABS. The Servicers Forum is also one
of the first to create the model of industry best practices, a useful
tool that not only gives Servicers clear direction but can also
educate other CREFC members and Forums on those important
issues facing our industry. As the CMBS industry evolves, new
players join, the regulatory environment drives business models,
and market forces drive overall change, the role of the CMBS
Servicer, especially with regard to communication, timing, and
transparency to investors, will become even more critical.
Below is a summary of the Servicer Forum initiatives for 2015-2016.
Reg AB II Schedule AL Working Group
In order to ensure a standardized industry approach to implementation
of the new asset-level disclosure and reporting requirements in
Reg AB II, which was finalized August 27, 2014, CREFC created a
Schedule AL Working Group to conduct a line by line comparison
of the SEC’s required asset-level data points to the CREFC IRP
and Annex A to determine which fields are new or similar, and
how to report such information going forward in the most efficient
and useful manner. The subject reports must be finalized and fully
functional by October 28, 2016.
Investor Reporting Package (IRP) v 8.0
Since initially rolled out in 1997, the IRP has become a leading
example of transparent, standardized bond, loan and property level
reporting that benefits all CMBS investors and market participants.
The package is a living document that adapts to changing industry,
regulatory and business practices. The current version of the IRP
is v 7.2, which was made effective in October 2015 to deal with
delinquent loan reporting. The last major revision to the package
(v 7.0) was adopted in October 2013, and it was decided in 2015
that an update was warranted. Therefore, the IRP committee
worked to solicit feedback from all constituents on what needed to
be changed and updated; various working sessions were held, and
a change matrix was ultimately formulated. Several subcommittees
were formed, tasked to create reports and clarify definitions that
would effect the agreed upon changes and additions to the IRP.
The new version (v 8.0) will be adopted in January 2016 with
scheduled implementation in September 2016.
Standardization of Requirements for Borrower Consent
Requests — Performing CMBS Loans
This committee was set up to standardize certain underwriting,
closing and legal guidelines with respect to Borrower consent
requests for CMBS performing loans; including assumptions/
transfers of interest, easements, partial releases, lease consents
and other routine servicing matters. The purpose of the endeavor is
to create a more efficient and positive experience for the borrowing
community as it relates to post-securitization consent matters.
The committee has created a template for an initial legal checklist
identifying documents and deliverables (e.g., whether title updates/
endorsements will be required, what opinions will be required, what
PSA notices are to be sent, etc…) required from each stakeholder,
for each type of transaction, for which the servicer processing the
request can distribute to its counsel.
Winding Down CMBS Trusts
According to Morningstar research, it is expected $80 billion of CMBS
loans will mature in 2016 and over $100 billion are set to mature in
2017. While this volume obviously increases pressure on servicers
to manage the substantial increase in payoff requests and deal with
transfers to special servicing for those loans not able to payoff, it
also has another, less obvious consequence; the rapid wind down
of the legacy CMBS Trusts. With the termination of these Trusts,
via natural expiration or “clean-up calls”, the burden of ensuring the
final accounting and resolution of lingering servicing matters are
handled timely falls to the Servicers. Unfortunately, the legacy pooling
and servicing agreements do not give guidance on how Servicers
and Trustees are to handle things such as trailing expenses or
ongoing litigation once the last loan in the Trust pays off. Therefore,
CREFC’s Servicers Forum has created a task force to research
and develop a best practices document to address this important
and potentially problematic issue. Paramount is to develop lines of
early communication between all the parties involved (Master Servicer,
Special Servicers and Trustees), then to develop a standardized
checklist of matters that must be addressed by the Servicing
community during the wind down process. The committee will also
use this best practices document as a way to educate the industry
on the practical implications of a CMBS Trust terminating.
Lindsey Wright
Senior Managing Director,
Portfolio Oversight
C-III Asset Management
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