Servicers Forum

Representing master, primary and special servicers with additional input from trustees, NRSROs, asset managers and third party providers involved in the CMBS post-securitization process, this Forum offers a thorough examination of the increasing demands of the commercial real estate credit issues on servicing operations, and the optimal business model for the future of commercial servicing.

Chair: Kathleen Olin, CWCapital Asset Management
Chair-Elect: Jan Sternin, Berkadia Commercial Mortgage
Past-Chair: Lindsey Wright, C-III Asset Management

Overview of Forum Procedures and Process (members only)

View the Servicers Forum Roster (members only)

Sign up for the Servicers Forum  (members only)

Moody's RAC Applications

Moody’s Special Servicer Transfer RAC Application 

Moody’s Loan Level Transactions RAC Application


Industry Information of Note


"At the Crossroads: Ernst & Young 2012 Real Estate Nonperforming Loan Investor Survey" (March 2012)

Credit Rating Agency Actions Relating to Potential Conflicts of Interest


Fitch Ratings

     Report: Increased Disclosure Can Offset Investor Distrust (March 19, 2012) 


     Commentary: A New Arbiter for the CMBS Trust - Enter the Operating Advisor (August 2011)

     Report: Operational Risk Assessment (October 2011)

     Report: C-III Asset Management LLC ‘MOR CS1’ Special Servicer Ranking Unchanged (December 1, 2011)

     Commentary: Analyzing Special Servicers' Conflicts of Interest (March 2012)

Standard & Poor's

     Report: Comments on Potential Conflicts of Interest Within Commercial Special Servicing Market (March 9, 2012)